1. Introduction
Niw pik (referred to here as "we", "us", or "the platform") places user privacy at the highest priority. This Privacy Policy explains what information we collect when you use the niw pik website and mobile application, why we collect it, and how it is handled.
By using niw pik's services, you are deemed to have consented to this Privacy Policy. It is therefore important to read it carefully before registering on the platform. Our Privacy Policy has been developed in accordance with international data protection standards.
In Brief: niw pik never sells your personal data to third parties. Your information is used solely to improve our services, verify your identity, and meet legal requirements.
2. What Information We Collect
Niw pik collects user information through various methods. Below is a detailed breakdown of what we collect and why:
A) Registration & Account Information
When you create an account with niw pik, we collect the following information:
- Full name and date of birth (for age verification)
- Mobile Number & Email Address
- Current Address & Postcode
- National ID or passport number (for KYC verification)
- Payment account details (Mobile Pay, Nagad, Rocket numbers)
B) Automatically collected information
Certain information is collected automatically while you browse niw pik:
- IP address & device type
- Browser type & operating system
- Pages visited and time spent on each
- Referral source — how you arrived at our site
- Click patterns & navigation history
C) Transaction & Betting Data
- Deposit and withdrawal history
- Betting history & wager amounts
- Bonus usage records
- Records of communication with the support team
Important: We never store your full debit/credit card number or bank PIN. Payment information is protected in encrypted form.
3. How Your Information Is Used
Niw pik uses the information it collects only for specific purposes. The main reasons we use your data are:
| Purpose |
Description |
| Service Delivery |
Account management, betting services, and payment processing. |
| Identity Verification (KYC) |
Verifying age and identity, and preventing fraud. |
| Security |
Preventing unauthorized account access and money laundering. |
| Legal Obligations |
Fulfilling requirements from licensing authorities and government regulators. |
| Customer Support |
Resolving complaints and assisting users with issues. |
| Promotions & Offers |
Sending relevant bonuses and offers based on your preferences (with your consent). |
| Site Improvement |
Analyzing user experience to further improve the platform. |
We never share your information with third parties for marketing purposes without your consent. Every use of data at niw pik is based on a specific, defined reason.
4. Data Sharing & Disclosure
Niw pik does not share your personal information with anyone except under strictly controlled circumstances. The cases where data may be shared are outlined below:
- Service provider partners: Limited data may be shared with trusted third parties for payment processing, KYC verification, and technical services. These partners are required to comply with our privacy standards.
- Legal Requirements: Information may be disclosed in response to valid requests from courts, government regulators, or law enforcement agencies.
- Fraud Prevention: Relevant authorities may be provided with information to investigate suspicious activity.
- Business transfers: In the event of a business merger or transfer, your data may be passed to the new entity, but this Privacy Policy will remain in effect.
Our Commitment: Your data is never sold to advertisers, data brokers, or any third party for commercial purposes — not ever.
5. Cookies & Tracking Technologies
Niw pik uses cookies and similar technologies across its website and app. Cookies are small data files stored on your device that help us improve your experience on the site.
Cookie Type
- Essential Cookies: Essential for the site's core functionality. Used to maintain login sessions, remember language preferences, and verify security. These cannot be disabled.
- Performance Cookies: Analyzes which sections of the site are most visited. Does not reveal any user's identity.
- Functional Cookies: Remembers your preferences — such as language, theme, and other settings.
- Marketing Cookies: Helps display relevant ads and promotions. You can manage these through your browser settings.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
6. Data Security Measures
Niw pik uses industry-standard security technology to protect your personal information. The key layers of our security measures are outlined below:
- SSL/TLS Encryption: All data transmitted on the site is protected with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): Additional security verification at the time of account login.
- Secure Servers: Your data is stored in data centres protected by firewalls and anti-intrusion systems.
- Regular Security Audits: Third-party security experts regularly audit our systems.
- Restricted Access: niw pik staff may only access the information necessary to carry out their duties.
- Data Masking: Sensitive information such as ID numbers and payment details is masked when displayed.
What you should do: Use a strong password to keep your account secure. Never share your password with anyone. If you notice anything suspicious, contact our support team immediately.
7. Data Retention Periods
Niw pik does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet regulatory and legal requirements:
- Account & KYC Information: Retained for a minimum of 5 years after account closure (as required by licensing regulations).
- Transaction Records: Financial transaction data is retained for up to 7 years.
- Betting history: Kept for 3 years after account closure to facilitate dispute resolution.
- Communication Records: Support conversations are retained for up to 2 years.
- Marketing Data: If you withdraw your consent, your data will be deleted immediately.
8. Your Rights
As a niw pik user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team:
Right to Access
You can request to view what information we hold about you.
Right to Rectification
If any of your information is inaccurate, you can request a correction.
Right to Erasure
You may request the deletion of your data where there is no legal obligation to retain it.
Right to Object to Processing
You can object to your data being used for marketing or any specific purpose.
Right to Data Portability
You may request an export of your data in a structured format.
Right to Restrict Processing
In certain circumstances, you can request that we restrict the processing of your data.
To exercise these rights support@niwpik.netto send us an email. We will respond within 30 business days.
9. Protection of Minors
Niw pik strictly refrains from providing services to anyone under 18. Age verification is mandatory at registration. We do not knowingly collect or store any data relating to minors.
If you become aware that a minor has opened an account on niw pik, please notify us immediately at support@niwpik.net. We will take action and delete the relevant data.
10. Changes to the Privacy Policy
Niw pik may update this Privacy Policy from time to time. In the event of changes:
- You will be notified of significant changes via email or in-app notification before they take effect.
- The "Last Updated" date at the top of the page will always reflect the most recent version.
- Continued use of our services after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, complaints, or requests, please get in touch with us:
- Email: support@niwpik.net
- Live Chat: Available 24/7 on website & app
- FAQ: FAQ View
Data Protection Officer: For specific privacy concerns or legal matters, you may contact our Data Protection Officer directly at privacy@niwpik.net.